Last updated: June 24, 2026
We stand behind every Sirtua product with our 60-Day Promise.
Our promise. Try any Sirtua product for up to 60 days. If you don't feel the difference, contact us for a full refund of the product price, even if the bottle is empty. We mean it.
How to request a refund. Email hello@sirtua.com within 60 days of your delivery date with your order number. We'll confirm the next steps. You do not need to ship an empty or used bottle back for a first-time refund request.
Refunds. Approved refunds are issued to your original payment method, typically within 5 to 10 business days after approval. Original shipping charges, if any, are non-refundable.
Subscriptions. You can skip, pause, or cancel your subscription anytime from your account before your next renewal date. Once a subscription order has been processed and shipped, that order follows the 60-Day Promise above. We do not charge cancellation fees.
Damaged or wrong items. If your order arrives damaged or incorrect, email hello@sirtua.com with a photo and your order number within 30 days and we'll make it right with a replacement or refund.
Contact. hello@sirtua.com.